Privacy Policy

Last updated: March 2026

Ouzart ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you contact us through our website, we collect the information you provide, including:

  • Name
  • Email address
  • Company name (if provided)
  • Phone number (if provided)
  • Message content

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries
  • Schedule and conduct consultations
  • Provide our automation services
  • Send relevant updates about our services (with your consent)

Third-Party Tools & Services

We use the following third-party services that may process your data:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics is operated by Google LLC, based in the United States. This involves cross-border data transfer to the USA.

n8n (Workflow Automation)

Contact form submissions are processed through n8n, a workflow automation platform. We self-host n8n on Google Cloud Platform in the us-central1-c region (USA). This involves cross-border data transfer to the USA.

Cookies

Our website uses cookies from Google Analytics to collect anonymous usage data:

  • _ga - Used to distinguish users (expires after 2 years)
  • _gid - Used to distinguish users (expires after 24 hours)

These cookies track:

  • Pages visited on our website
  • Session duration
  • Referral source (how you found us)

How to opt out: You can disable cookies through your browser settings or install the Google Analytics Opt-out Browser Add-on.

Data Retention

  • Contact form data: Retained indefinitely unless you request deletion
  • Project data: Duration of engagement plus 30 days for handoff and support
  • Marketing communications: Until you unsubscribe

For Workflow Automation Clients

If you engage us for workflow automation services, we may temporarily access your business systems to build and configure automations. Here's how we handle your data:

  • We only access data necessary to complete the agreed-upon work
  • When building automations on your accounts (Zapier, Make, HubSpot, etc.), your data stays in your systems
  • Credentials are handled securely and not stored beyond the project duration
  • For automations built on our self-hosted n8n instance, data is processed on Google Cloud Platform (us-central1-c, USA)

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We do not sell your personal information to third parties.

Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information
  • Request corrections to your information
  • Withdraw consent for communications
  • Request deletion of your information

How to Make a Privacy Request

To exercise any of your privacy rights, please email us at safi@ouzart.com with the subject line "Privacy Request."

Please include:

  • Your full name
  • The email address associated with your inquiry
  • A description of your request (access, correction, or deletion)

We will respond to your request within 30 days, as required by PIPEDA.

Privacy Contact

For any questions about this privacy policy or how we handle your personal information, please contact our designated privacy contact:

Safi Siddiqui
Email: safi@ouzart.com

Updates to This Policy

We may update this privacy policy from time to time. Significant changes will be noted with an updated "Last updated" date at the top of this page.