Only 13% of small businesses use a CRM

Canada ranks in the bottom five OECD nations for small business CRM adoption. If you're still tracking customers in spreadsheets and email threads, you're losing deals to competitors who aren't.

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How I Can Help

Technology Partner

When you don't know what to fix, what to build, or who to trust.

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Workflow Automation

Connect Zapier, Make, HubSpot, and more. Stop copying data between systems.

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AI Training

Learn to use ChatGPT and Claude for your actual daily work.

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Sound familiar?

Customer info is scattered across spreadsheets and inboxes

I don't know which leads are hot and which went cold

We keep losing track of follow-ups

Every salesperson has their own system

I can't tell you our conversion rate

New hires take months to get up to speed

The customer blindspot

13%
Of Canadian small businesses use a CRM
Source: Statistics Canada
Bottom 5
Canada's OECD ranking for small business CRM adoption
Source: OECD Data
66%
Of SMBs don't analyze customer data at all
Source: BDC Research
29%
Average productivity boost from digital tools
Source: BDC Research

From chaos to clarity

Most CRM implementations fail because businesses focus on features instead of workflows. I start by understanding how you actually work with customers today, then we build a system that fits.

HubSpot, Pipedrive, Monday, Notion. I'm not loyal to any vendor. I recommend what works for your business, set it up properly, and train your team to actually use it.

The goal isn't a fancy dashboard. It's knowing exactly which customers need attention and never losing a lead to a forgotten follow-up.

Ready to stop losing customers to chaos?

30 minutes. We'll map your customer journey and I'll tell you what a CRM would actually change for your business.

Book Your Free Consultation